http://helpinghandz.forumotion.net/helpful-articles-see-above-if-you-need-more-help-f3/-t1.htm Sat, 16 Aug 2008 21:57:42 GMT 10 http://i54.servimg.com/u/f54/12/84/79/24/eject10.gif http://helpinghandz.forumotion.net/helpful-articles-see-above-if-you-need-more-help-f3/-t1.htm http://helpinghandz.forumotion.net/helpful-articles-see-above-if-you-need-more-help-f3/getting-into-windows-safe-mode-t18.htm Admin Reason: Users who may not be able to boot into normal mode or are not able to troubleshoot their computer properly may need to boot into Safe Mode bypassing normal windows settings and startup programs and allowing the user to fix their computer. Solutions For: Windows XP users Windows Vista users Windows 98 / ME users Windows 95 users Windows 2000 users Windows 2000 / XP users Tip: If you are running Safe Mode because you cannot get into Windows you may want ... Helpful Articles, See Above If You Need More Help. Sat, 16 Aug 2008 21:57:42 GMT http://helpinghandz.forumotion.net/helpful-articles-see-above-if-you-need-more-help-f3/getting-into-windows-safe-mode-t18.htm#18 http://helpinghandz.forumotion.net/helpful-articles-see-above-if-you-need-more-help-f3/getting-into-windows-safe-mode-t18.htm http://helpinghandz.forumotion.net/helpful-articles-see-above-if-you-need-more-help-f3/missing-microsoft-windows-dll-files-t17.htm Admin Cause: A missing or corrupt .dll file can be caused by any of the below possibilities. Another program was uninstalled that removed a .dll file that was required by another program or the operating system. A program was installed that overwrote the .dll file with either an older version or a version that is incompatible with other programs causing .dll errors. A bad installation of a program corrupted one or more files causing the .dll errors. Another user or program maliciously ... Helpful Articles, See Above If You Need More Help. Sat, 16 Aug 2008 21:50:05 GMT http://helpinghandz.forumotion.net/helpful-articles-see-above-if-you-need-more-help-f3/missing-microsoft-windows-dll-files-t17.htm#17 http://helpinghandz.forumotion.net/helpful-articles-see-above-if-you-need-more-help-f3/missing-microsoft-windows-dll-files-t17.htm http://helpinghandz.forumotion.net/helpful-articles-see-above-if-you-need-more-help-f3/windows-freezes-or-stops-responding-frequently-t16.htm Admin Cause: This issue could be caused by any of the below possibilities. Software related issue. Driver related issue. Operating system related issue. Heat related issue. Hardware issue. Serious issue with Windows Hardware failure. Answer: This document contains recommendations on what to do if the computer frequently freezes or completely halts. An easy way to determine if your computer is in this situation is by pressing the Num Lock button on the keyboard and watching ... Helpful Articles, See Above If You Need More Help. Sat, 16 Aug 2008 21:43:11 GMT http://helpinghandz.forumotion.net/helpful-articles-see-above-if-you-need-more-help-f3/windows-freezes-or-stops-responding-frequently-t16.htm#16 http://helpinghandz.forumotion.net/helpful-articles-see-above-if-you-need-more-help-f3/windows-freezes-or-stops-responding-frequently-t16.htm http://helpinghandz.forumotion.net/helpful-articles-see-above-if-you-need-more-help-f3/computer-turns-off-without-warning-t15.htm Admin Cause: This issue could be caused by any of the below possibilities. Heat related issue. Hardware issue or error. Computer virus. Issue with operating system. Other failing hardware Additional information: This document is about computers that completely turn off. Some of the below steps in the answer require you open your computer and remove hardware devices. While in the computer, make sure you're aware of ESD. Answer: Heat related issue A computer that ... Helpful Articles, See Above If You Need More Help. Sat, 16 Aug 2008 21:39:26 GMT http://helpinghandz.forumotion.net/helpful-articles-see-above-if-you-need-more-help-f3/computer-turns-off-without-warning-t15.htm#15 http://helpinghandz.forumotion.net/helpful-articles-see-above-if-you-need-more-help-f3/computer-turns-off-without-warning-t15.htm http://helpinghandz.forumotion.net/helpful-articles-see-above-if-you-need-more-help-f3/windows-restarts-without-warning-t14.htm Admin Additional information: This document is about computers that are restarting or rebooting by themselves. Some of the below steps in the answer require you open your computer and remove hardware devices, while in the computer make sure you're aware of ESD. Cause: This issue could be caused by any of the below possibilities. Software issue or error. Hardware issue or error. Heat related issue. Computer virus. Issue with operating system. Answer: Software issue or ... Helpful Articles, See Above If You Need More Help. Sat, 16 Aug 2008 21:35:44 GMT http://helpinghandz.forumotion.net/helpful-articles-see-above-if-you-need-more-help-f3/windows-restarts-without-warning-t14.htm#14 http://helpinghandz.forumotion.net/helpful-articles-see-above-if-you-need-more-help-f3/windows-restarts-without-warning-t14.htm http://helpinghandz.forumotion.net/helpful-articles-see-above-if-you-need-more-help-f3/regaining-computer-hard-disk-drive-space-t13.htm Admin Microsoft Windows 98, ME, 2000, XP and Vista users Run the Disk Cleanup option Open My Computer. Right-click on the hard disk drive that you wish to regain hard disk drive space. For example, right-click on the C: drive. Click Properties. Within the General tab, click the "Disk Cleanup" button located next to the pie chart. Windows will scan the computer for all files available to clean up. Once in the Disk Cleanup window check each of the boxes (except "compress ... Helpful Articles, See Above If You Need More Help. Sat, 16 Aug 2008 21:30:11 GMT http://helpinghandz.forumotion.net/helpful-articles-see-above-if-you-need-more-help-f3/regaining-computer-hard-disk-drive-space-t13.htm#13 http://helpinghandz.forumotion.net/helpful-articles-see-above-if-you-need-more-help-f3/regaining-computer-hard-disk-drive-space-t13.htm http://helpinghandz.forumotion.net/helpful-articles-see-above-if-you-need-more-help-f3/why-do-windows-programs-stop-responding-t12.htm Admin Additional information: A computer, operating system, software program or driver may stop responding or cause other programs to stop responding because of several possible reasons, such as a confliction of software or hardware resources between two programs, lack of system resources, or a bug in the software or drivers. Solution: To recover from a program that has stopped responding, a user can generally press the CTRL + ALT + DEL keys on his or her keyboards to open the "Close ... Helpful Articles, See Above If You Need More Help. Sat, 16 Aug 2008 21:27:08 GMT http://helpinghandz.forumotion.net/helpful-articles-see-above-if-you-need-more-help-f3/why-do-windows-programs-stop-responding-t12.htm#12 http://helpinghandz.forumotion.net/helpful-articles-see-above-if-you-need-more-help-f3/why-do-windows-programs-stop-responding-t12.htm http://helpinghandz.forumotion.net/helpful-articles-see-above-if-you-need-more-help-f3/what-should-i-do-when-a-computer-freezes-t11.htm Admin Answer: This document contains recommendations on what to do if the computer frequently freezes or completely halts. An easy way to determine if your computer is in this situation is by pressing the Num Lock button on the keyboard and watching the Num Lock led (light) to see if it turns off and/or on. If you're able to get the light to turn off and on and are running Microsoft Windows, press CTRL + ALT + DEL and attempt to end task the program. Make sure the computer is really frozen Although ... Helpful Articles, See Above If You Need More Help. Sat, 16 Aug 2008 21:24:12 GMT http://helpinghandz.forumotion.net/helpful-articles-see-above-if-you-need-more-help-f3/what-should-i-do-when-a-computer-freezes-t11.htm#11 http://helpinghandz.forumotion.net/helpful-articles-see-above-if-you-need-more-help-f3/what-should-i-do-when-a-computer-freezes-t11.htm http://helpinghandz.forumotion.net/helpful-articles-see-above-if-you-need-more-help-f3/problems-with-msgsrv32-t10.htm Admin Additional information: Note: It is known that users may confuse msgsrv32 with msgrv32. While msgrv32 is a spelling error, it is related to this document. The file Microsoft msgsrv32.exe or msgsrv32.dll is a file located in the C:\Windows\SYSTEM directory placed on the computer during the Windows installation. The description of this file is "Windows 32-bit VxD Message Server" and is responsible for such Windows tasks as: Handle Plug and Play messages between various parts ... Helpful Articles, See Above If You Need More Help. Sat, 16 Aug 2008 21:21:01 GMT http://helpinghandz.forumotion.net/helpful-articles-see-above-if-you-need-more-help-f3/problems-with-msgsrv32-t10.htm#10 http://helpinghandz.forumotion.net/helpful-articles-see-above-if-you-need-more-help-f3/problems-with-msgsrv32-t10.htm http://helpinghandz.forumotion.net/helpful-articles-see-above-if-you-need-more-help-f3/divide-error-t9.htm Admin Divide error. Note: This document also applies to the error messages "Divide by Zero", "Divide by 0" or "Divide Overflow" error messages. Additional information: The divide error messages are caused when the computer or software attempts run a process that attempts to perform a mathematical division by zero, which is an illegal operation. This error message could also be caused by a computer or software limitation or conflict with computer memory. Cause: This ... Helpful Articles, See Above If You Need More Help. Sat, 16 Aug 2008 21:14:39 GMT http://helpinghandz.forumotion.net/helpful-articles-see-above-if-you-need-more-help-f3/divide-error-t9.htm#9 http://helpinghandz.forumotion.net/helpful-articles-see-above-if-you-need-more-help-f3/divide-error-t9.htm http://helpinghandz.forumotion.net/helpful-articles-see-above-if-you-need-more-help-f3/runtime-errors-t8.htm Admin Cause: The runtime or run-time error message can be caused by: Confliction with TSR or other running program Software issue Computer Virus Memory issue Solution: Before following the below recommendations for troubleshooting your runtime error if you're getting a runtime error with a runtime error code and error message such as "Runtime error 75 path/file access error", skip to the below runtime error listing for a listing of runtime error codes and additional ... Helpful Articles, See Above If You Need More Help. Sat, 16 Aug 2008 19:36:25 GMT http://helpinghandz.forumotion.net/helpful-articles-see-above-if-you-need-more-help-f3/runtime-errors-t8.htm#8 http://helpinghandz.forumotion.net/helpful-articles-see-above-if-you-need-more-help-f3/runtime-errors-t8.htm http://helpinghandz.forumotion.net/helpful-articles-see-above-if-you-need-more-help-f3/how-to-fix-a-general-protection-fault-t7.htm Admin Cause: There are several possibilities and reasons a computer receives a General Protection Fault error, below is a listing of some of the more common reasons. The program being used is calling a section of memory that is already being used by another program or TSR. The program has not been programmed properly or is still in testing and is calling an invalid portion of memory. Solution: The following are recommendations into finding the cause of a GPF and or resolving a GPF. It ... Helpful Articles, See Above If You Need More Help. Sat, 16 Aug 2008 19:22:58 GMT http://helpinghandz.forumotion.net/helpful-articles-see-above-if-you-need-more-help-f3/how-to-fix-a-general-protection-fault-t7.htm#7 http://helpinghandz.forumotion.net/helpful-articles-see-above-if-you-need-more-help-f3/how-to-fix-a-general-protection-fault-t7.htm http://helpinghandz.forumotion.net/helpful-articles-see-above-if-you-need-more-help-f3/how-to-fix-a-fatal-exception-error-t6.htm Admin Additional information: Windows and software now commonly use exceptions which allow Windows or other software to communicate in layers and communicate errors or exceptions. If a program is given an exception that is invalid or unknown, the program or operating system will generate a fatal exception. Fatal exceptions are also commonly referred to as a Fatal OE, as the OE error is one of the more commonly experienced fatal exception error messages. Fatal exception error messages are generated ... Helpful Articles, See Above If You Need More Help. Sat, 16 Aug 2008 19:19:36 GMT http://helpinghandz.forumotion.net/helpful-articles-see-above-if-you-need-more-help-f3/how-to-fix-a-fatal-exception-error-t6.htm#6 http://helpinghandz.forumotion.net/helpful-articles-see-above-if-you-need-more-help-f3/how-to-fix-a-fatal-exception-error-t6.htm http://helpinghandz.forumotion.net/helpful-articles-see-above-if-you-need-more-help-f3/how-to-fix-an-invalid-page-fault-t5.htm Admin Additional information: An invalid page fault is caused when the operating system or a software program attempts to store or call a segment or block of the computer's memory that does not exist. Because of the invalid call, the program will generate an invalid page fault error message and terminate the program or process to prevent additional issues. Cause: There are several reasons a computer may generate an Invalid Page fault error. Below are few of those possibilities. Incompatibility ... Helpful Articles, See Above If You Need More Help. Sat, 16 Aug 2008 19:13:54 GMT http://helpinghandz.forumotion.net/helpful-articles-see-above-if-you-need-more-help-f3/how-to-fix-an-invalid-page-fault-t5.htm#5 http://helpinghandz.forumotion.net/helpful-articles-see-above-if-you-need-more-help-f3/how-to-fix-an-invalid-page-fault-t5.htm http://helpinghandz.forumotion.net/helpful-articles-see-above-if-you-need-more-help-f3/my-computer-is-running-slow-what-steps-can-i-do-to-fix-it-t4.htm Admin Cause: This issue can be caused by any of the below possibilities. Hard disk drive is short on available disk space. Several software programs have been installed/uninstalled leaving behind bad files and/or confusing the software. Data Corruption. Computer is overheating. Bad Hardware. Additional information: If your Internet is slow this document does not contain information about this issue. PC Solution: Below are steps for Microsoft Windows that should help speed ... Helpful Articles, See Above If You Need More Help. Sat, 16 Aug 2008 19:10:24 GMT http://helpinghandz.forumotion.net/helpful-articles-see-above-if-you-need-more-help-f3/my-computer-is-running-slow-what-steps-can-i-do-to-fix-it-t4.htm#4 http://helpinghandz.forumotion.net/helpful-articles-see-above-if-you-need-more-help-f3/my-computer-is-running-slow-what-steps-can-i-do-to-fix-it-t4.htm http://helpinghandz.forumotion.net/helpful-articles-see-above-if-you-need-more-help-f3/how-do-i-fix-illegal-operations-t3.htm Admin Cause: Illegal Operations can be caused by several different factors. Below is a listing of the more commonly known reasons for getting an Illegal Operations. TSR's or Third-party programs causing memory conflicts or other types of conflicts with the program or programs attempting to be run. Data not being read properly from source. Running a program or game with a dirty CD can cause the CD to be read improperly causing Illegal Operations. Floppy diskettes which may contain errors can ... Helpful Articles, See Above If You Need More Help. Sat, 16 Aug 2008 19:05:33 GMT http://helpinghandz.forumotion.net/helpful-articles-see-above-if-you-need-more-help-f3/how-do-i-fix-illegal-operations-t3.htm#3 http://helpinghandz.forumotion.net/helpful-articles-see-above-if-you-need-more-help-f3/how-do-i-fix-illegal-operations-t3.htm http://helpinghandz.forumotion.net/helpful-articles-see-above-if-you-need-more-help-f3/i-have-problems-in-windows-after-installing-new-software-t2.htm Admin I have problems in Windows after installing new software. Cause: After installing any type of utility, driver or other software program on a computer you can encounter an almost endless list of issues that can be caused by any of the below reasons. Confliction with other software installed on the computer. Issue with program. Improper installation or problems with installation. Solution: Reinstall or uninstall the program If you're encountering problems with your computer ... Helpful Articles, See Above If You Need More Help. Sat, 16 Aug 2008 19:00:13 GMT http://helpinghandz.forumotion.net/helpful-articles-see-above-if-you-need-more-help-f3/i-have-problems-in-windows-after-installing-new-software-t2.htm#2 http://helpinghandz.forumotion.net/helpful-articles-see-above-if-you-need-more-help-f3/i-have-problems-in-windows-after-installing-new-software-t2.htm